Joseph A. Michelli:
The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary - Taschenbuch
2006, ISBN: 098e79e94a727a8ce2c5f7bbd1893033
Gebundene Ausgabe
Prima Games. Paperback. GOOD. Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex librar… Mehr…
Prima Games. Paperback. GOOD. Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex library copy, thatll have the markings and stickers associated from the library. Accessories such as CD, codes, toys, may not be included., Prima Games, London England: Weidenfield and Nicolson. Very Good/Good. 1969. 2nd Impression. Boards. 4to - over 9¾" - 12" tall 0297179179 Hardback Hardcover light foxing to edges wear aan tear to D/J edges Wellington is the archetype of the stern silent Englishman dedictated to his duty. His posthumous nickname 'The Iron Duke' was hard earned on the battlefields of the Peninsular War. Yet, though he was remarkably free from the contradictions so often discovered in the very great, he had all the subtlety and variety of genius. The life of the Great Duke falls naturally into two parts, and in the first volume of her two-volume life, The Years of the Sword, the author covers his martial life that ended abruptly, when he was a handsome resilient forty-six, in the holocaust of Waterloo. After Waterloo, Wellington was never asked to fire another shot. This first volume shows the sensitive withdrawn child of Irish aristocrats pushed into the army as 'food for powder', stumbling his way through Flanders fields, an abortive love affair and the roistering banqueting halls of Dublin Castle to reach India at twenty-seven. There he made his name and, as Sir Arthur Wellesley, returned to England and marraige to Kitty Pakenham. Previous biographies have either concentrated on Wellington's victories or ignored his battles, sieges, tactics, strategy - all that brought him fame - to concentrate on his personal life. Lady Longford, who is the great-great-niece by marriage of Kitty Pakenham, has aimed at a Hardcove wear and tear to edges of d/jr comprehensive biography that will encompass all the aspects of Wellington's life to give the man in the round. She has visited the battlefields of the Peninsular War and of Waterloo, studied papers in the Royal Archives at Windsor and The Hague, and read Wellington's private papers at Apsley House, as well as other papers and journals, including his wife Kitty's hitherto unpublished diary and his own uninhibited correspondence with his brother William, both of which shed a vivid new light on Wellington's family life. With 24 pages of illustration, 10 maps and printed endpapers. (We carry a wide selection of titles in The Arts, Theology, History, Politics, Social and Physical Sciences. academic and scholarly books and Modern First Editions etc. ., Weidenfield and Nicolson, 1969, Briar Cliff Manor, N.Y.: Stein and Day, 1976. Book Club Edition. Hardcover. Good/Fair. 262, [2] pages. Includes Comparative Table of Officers' Ranks in the German, British and American Armies, List of Illustrations, List of Maps, and Preface, Bibliography, and Index. Chapters include A Peculiar Fellow; Factors for the Future; The Blackest Days; The Search for a Saviour, The Creation of the Panzertruppe, Vindication in Poland, The Green Light through France; The Fate of a Hero; The Road to Lotzen, The Last in the Line, The Final Stand, and Seer, Technician, Genius or Germany's Best General? Some wear and slight discoloration to text. Red notation on bottom of spine. Some soiling, tears, and chips to dust jacket. Kenneth John Macksey MC (1 July 1923 - 30 November 2005) was a British author and historian who specialized in military history and military biography, particularly of the Second World War. Macksey was commissioned in the Royal Armoured Corps and served during the Second World War (earning a Military Cross under the command of Percy Hobart). Macksey later wrote the (authoritative) biography of Hobart. Macksey gained a permanent commission in 1946, was transferred to the Royal Tank Regiment in 1947, reached the rank of major in 1957 and retired from the Army in 1968. In Macksey's Guderian: Panzer General, he refuted the view of historian Sir Basil Liddell-Hart regarding Hart's influence on the development of German Tank Theory in the years leading up to 1939. Kenneth Macksey reveals Guderian as a brilliant rebel in search of ideals, and a general whose personality, genius, and achievements transcended those -- Information from the extensive Guderian family archives. Few historians are better qualified to write a study of Guderian than Macksey, a 24-year veteran of the Royal Tank Regiment and the author of several acclaimed works on armor and military technology. This is a probing and literate examination of a brilliant maverick in search of ideals, a general who had the ability to turn inspiration into reality. Guderian's genius and achievements transcended those of even Field Marshal Erwin Rommel, says Macksey. No other general in World War II-and only a few in history-have managed to impress so wide and intrinsic a change upon the military art in so short a time, and left such a trail of controversy in their wake. Besides fashioning a comprehensive and intimate portrait of this outstanding officer, Macksey throws considerable light on German military leadership, strategy and tactics in World War II, and on the crucial campaigns in Poland, France and Russia. Macksey concludes that Guderian was a seer who visualized warfare of the future, a technician who created machinery that worked as near to perfection as is possible in war and a genius with an inspired ability to turn ideas into reality and action by powerfully influencing opinions, feelings, spirit and method. His last chief of staff, Colonel Wolfgang Thomale, called him "Germany's best and most responsible general." Despite his uncompromising attitude and a tendency toward tactlessness and acid humor, Guderian was a man of exceptional intellectual integrity and honesty. Macksey believes that it is the transmitted warmth of Guderian, and his joy in camaraderie with others, that makes him "pre-eminent among great generals." This was the man who could write tender letters to his wife, Margarete ("Gretel"), and who could pity Adolf Hitler, a man without "friendship with fine men, the pure love for a wife, affection of one's own children." Kenneth Macksey rates the highest praise for this incisive and rewarding biography. Heinz Wilhelm Guderian (German: [7 June 1888 - 14 May 1954) was a German general during World War II who, after the war, became a successful memoirist. An early pioneer and advocate of the "blitzkrieg" approach, he played a central role in the development of the panzer division concept. In 1936, he became the Inspector of Motorized Troops. At the beginning of the Second World War, Guderian led an armoured corps in the Invasion of Poland. During the Invasion of France, he commanded the armoured units that attacked through the Ardennes forest and overwhelmed the Allied defenses at the Battle of Sedan. He led the 2nd Panzer Army during Operation Barbarossa, the invasion of the Soviet Union. The campaign ended in failure after the German offensive Operation Typhoon failed to capture Moscow, after which Guderian was dismissed. In early 1943, Adolf Hitler appointed Guderian to the newly created position of Inspector General of Armoured Troops. In this role, he had broad responsibility to rebuild and train new panzer forces but saw limited success due to Germany's worsening war economy. Guderian was appointed Acting Chief of the General Staff of the Army High Command, immediately following the 20 July Plot to assassinate Hitler. Guderian was placed in charge of the "Court of Honour" by Hitler, which in the aftermath of the plot was used to dismiss people from the military so they could be tried in the "People's Court" and executed. He was Hitler's personal advisor on the Eastern Front and became closely associated with the Nazi regime. Guderian surrendered to the United States forces on 10 May 1945 and was interned until 1948. He was released without charge and retired to write his memoirs. Entitled Panzer Leader, the autobiography became a bestseller, widely read to this day. In his autobiography, Guderian portrayed himself as the sole originator of the German panzer force; he omitted any mention of his relationship with Hitler and the Nazi regime or of war crimes. Guderian died in 1954 and was buried in Goslar. A master of strategy and tactics, General Heinz Guderian was the officer most responsible for creating the Blitzkrieg in World War II. In person, he led the lightning campaigns by tank and aircraft that quickly put the greater part of Europe under Nazi domination. Guderian, a strong and energetic man, built the Panzer Force in the face of stolid opposition from the conservative elements of the German General Staff., Stein and Day, 1976, During the Second World War the master strategy of the West was shaped by four titanic figures: Winston Churchill and Franklin Roosevelt, and their respective military commanders - General Sir Alan Brooke and General George C. Marshall. Each man was tough-willed and strong minded. And each was certain he knew best how to achieve victory.Drawing on previously unpublished material, including for the first time verbatim reports of Churchill's War Cabinet meetings, Andrew Roberts's acclaimed history recreates with vivid immediacy the fiery debates and political maneuverings, the rebuffs and the charm, the explosive rows and dramatic reconciliations, as the masters and commanders of the Western Alliance fought each other over the best way to fight Adolf Hitler.'History as it should be written; a gripping narrative' Michael Gove, Mail on Sunday Books of the Year'Scintillating historical writing on the whole rich panorama of Britain and the US at war' Martin Gilbert, Evening Standard 'A compelling analysis of American and British military strategy during the war. He also tells a profoundly human story' Laurence Rees, Sunday Times'A masterpiece' Christopher Silvester, Daily Express'Britain's finest contemporary military historian' Economist Books of the YearAndrew Roberts is a biographer and historian of international renown whose previous books include Salisbury: Victorian Titan (1999), which won the Wolfson History Prize and the James Stern Silver Pen Award for Non-Fiction; Napoleon and Wellington (2001); Hitler and Churchill: Secrets of Leadership (2003), which coincided with four-part BBC2 history series, and A History of the English-Speaking Peoples Since 1900 (2005)., Penguin Books, Tata McGraw-Hill Education Pvt. Ltd., 2006. First edition. Softcover. New. WAKE UP AND SMELL THE SUCCESS! You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time. The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world`s ?most admired? companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the ?partners?-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to * Reach out to entire communities * Listen to individual workers and consumers * Seize growth opportunities in every market * Custom-design a truly satisfying experience that benefits everyone involved Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today. For anyone who wants to learn from the best-and be the best-The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas. Printed Pages: 208., Tata McGraw-Hill Education Pvt. Ltd., 2006<