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The Paradox of Excellence: How Great Performance Can Kill Your Business - Mosby, David Weissman, Michael
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Mosby, David Weissman, Michael:
The Paradox of Excellence: How Great Performance Can Kill Your Business - Taschenbuch

2005, ISBN: 9780787981396

[ED: Softcover], [PU: Wiley & Sons], Praise for The Paradox of Excellence "This book reveals a powerful new formula for every business to become distinct and not extinct!" -Ram Charan, coauthor, Confronting Reality and Execution, and author, Boards That Deliver "The Paradox of Excellence is a must-read for any company executive. In today's competitive environment, it is all too easy to become 'invisible' to our customers, which leads to undesired consequences. This book helps put into perspective issues facing many businesses today." -Garry Betty, CEO, Earthlink "The Paradox of Excellence is a quick read and an excellent investment of your time. It provides a meaningful guide to improving communications and interactions with your customers." -Jerry McElhatton, president, Global Technology & Operations, MasterCard International "The message Mosby and Weissman are delivering is very important to all companies regardless of size or success. In my thirty-four years in business and eight as a college president, I have often seen and experienced the paradox of excellence phenomenon. This is a must-read for all in today's business and service environment." -Bill Galvin, retired vice chairman, Xerox Corporation, and retired president, Babson College "A fresh idea made very accessible-definitely worth reading!" -Ron Okamoto, vice president, Worldwide Developer Relations, Apple Computer "The Paradox of Excellence teaches a fundamental management lesson nestled in an involving, suspenseful story-operations excellence leading to high expectations coupled with inadequate management of your brand can be a recipe for disaster." -David Aaker, vice chairman, Prophet, and author, Brand Portfolio Strategy "I was so impressed with this book. I'm going to order an advanced copy for myself and members of my management team." -Joan Waltman, president, Wireless Business Solutions, Qualcomm, Inc. 1. Auflage. 2005. 224 p. 216 mm Versandfertig in 2-4 Wochen, DE, [SC: 0.00], Neuware, gewerbliches Angebot, offene Rechnung (Vorkasse vorbehalten)

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The Paradox of Excellence: How Great Performance Can Kill Your Business - David Mosby, Michael Weissman
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Are you striving for excellence yet find your efforts increasingly taken for granted and undervalued? You're not alone. Many companies discover their improved performance doesn't translate into higher perceived value. In fact, it simply shifts the customer's expectations upward, causing the customer to take the new, improved performance for granted. High-performance companies unwittingly create unrealistic customer expectations that become impossible to meet.?In this important book, the authors use a realistic story that illustrates the paradox of excellence_the better you perform, the more invisible you become to everything but bad news_shows the symptoms and causes, and provides clear guidance for overcoming this perplexing dilemma. The Paradox of Excellence introduces an entertaining story with characters that are easy to relate to, ideas that can be readily implemented, and a practical framework for achieving long-term success. ? ? business and finance,business and investing,industries and professions,leadership,management,management and leadership,textbooks Business & Investing, Jossey-Bass

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The Paradox of Excellence - David Mosby
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David Mosby:
The Paradox of Excellence - Taschenbuch

ISBN: 9780787981396

Paperback, [PU: John Wiley & Sons Inc], Praise for The Paradox of Excellence "This book reveals a powerful new formula for every business to become distinct and not extinct!" -Ram Charan, coauthor, Confronting Reality and Execution, and author, Boards That Deliver "The Paradox of Excellence is a must-read for any company executive., Quality Assurance (QA) & Total Quality Management (TQM)

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The Paradox of Excellence: How Great Performance Can Kill Your Business - David Mosby, Michael Weissman
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David Mosby, Michael Weissman:
The Paradox of Excellence: How Great Performance Can Kill Your Business - Taschenbuch

2005, ISBN: 9780787981396

ID: 13426139041

Hard cover, Gebraucht, guter Zustand, Ships from Reno, NV. Former Library book. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy!, [PU: Jossey-Bass]

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The Paradox of Excellence: How Great Performance Can Kill Your Business - Mosby, David; Weissman, Michael
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Mosby, David; Weissman, Michael:
The Paradox of Excellence: How Great Performance Can Kill Your Business - gebunden oder broschiert

2005, ISBN: 9780787981396

ID: 988896981

Jossey-Bass, 2005-08-17. Hardcover. Very Good. Nice copy with light cover wear. Pages clean with tight binding. Nice dust jacket with mild wear., Jossey-Bass, 2005-08-17

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Details zum Buch
The Paradox of Excellence: How Great Performance Can Kill Your Business

Praise for The Paradox of Excellence "This book reveals a powerful new formula for every business to become distinct and not extinct!" -Ram Charan, coauthor, Confronting Reality and Execution, and author, Boards That Deliver "The Paradox of Excellence is a must-read for any company executive. In today's competitive environment, it is all too easy to become 'invisible' to our customers, which leads to undesired consequences. This book helps put into perspective issues facing many businesses today." -Garry Betty, CEO, Earthlink "The Paradox of Excellence is a quick read and an excellent investment of your time. It provides a meaningful guide to improving communications and interactions with your customers." -Jerry McElhatton, president, Global Technology & Operations, MasterCard International "The message Mosby and Weissman are delivering is very important to all companies regardless of size or success. In my thirty-four years in business and eight as a college president, I have often seen and experienced the paradox of excellence phenomenon. This is a must-read for all in today's business and service environment." -Bill Galvin, retired vice chairman, Xerox Corporation, and retired president, Babson College "A fresh idea made very accessible-definitely worth reading!" -Ron Okamoto, vice president, Worldwide Developer Relations, Apple Computer "The Paradox of Excellence teaches a fundamental management lesson nestled in an involving, suspenseful story-operations excellence leading to high expectations coupled with inadequate management of your brand can be a recipe for disaster." -David Aaker, vice chairman, Prophet, and author, Brand Portfolio Strategy "I was so impressed with this book. I'm going to order an advanced copy for myself and members of my management team." -Joan Waltman, president, Wireless Business Solutions, Qualcomm, Inc.

Detailangaben zum Buch - The Paradox of Excellence: How Great Performance Can Kill Your Business


EAN (ISBN-13): 9780787981396
ISBN (ISBN-10): 0787981397
Gebundene Ausgabe
Taschenbuch
Erscheinungsjahr: 2005
Herausgeber: JOSSEY BASS
224 Seiten
Gewicht: 0,286 kg
Sprache: eng/Englisch

Buch in der Datenbank seit 03.06.2007 10:40:06
Buch zuletzt gefunden am 31.07.2017 10:13:50
ISBN/EAN: 9780787981396

ISBN - alternative Schreibweisen:
0-7879-8139-7, 978-0-7879-8139-6


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