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Managing the Lodging Operation - Mill, Robert Christie
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Mill, Robert Christie:
Managing the Lodging Operation - Taschenbuch

2005, ISBN: 0131129937, Lieferbar binnen 4-6 Wochen Versandkosten:Versandkostenfrei innerhalb der BRD

ID: 9780131129931

Internationaler Buchtitel. In englischer Sprache. Verlag: Prentice Hall, 336 Seiten, L=244mm, B=183mm, H=21mm, Gew.=653gr, [GR: 27850 - TB/Wirtschaft/Management], [SW: - Textbooks], Kartoniert/Broschiert, Klappentext: Using an understandable, reader-friendly writing style to provide comprehensive coverage, this book focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book's theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality. Chapter topics cover managing supply and demand, improving employee performance, increasing income, revenue and cost management, improving productivity, managing customer service, and managing quality. For individuals interested in the field of hotel management, and for hotel managers who aspire to become General Managers. Using an understandable, reader-friendly writing style to provide comprehensive coverage, this book focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book's theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality. Chapter topics cover managing supply and demand, improving employee performance, increasing income, revenue and cost management, improving productivity, managing customer service, and managing quality. For individuals interested in the field of hotel management, and for hotel managers who aspire to become General Managers.

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Managing the Lodging Operation - Robert Christie Mill
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ISBN: 9780131129931

Using an understandable, reader-friendly writing style to provide comprehensive coverage, this book focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book’s theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality. Chapter topics cover managing supply and demand, improving employee performance, increasing income, revenue and cost management, improving productivity, managing customer service, and managing quality. For individuals interested in the field of hotel management, and for hotel managers who aspire to become General Managers. Textbooks New Books ~~ Business & Economics~~ Industries ~~ Hospitality Travel & Tourism Managing-the-Lodging-Operation~~Robert-Christe-Mill Prentice Hall Using an understandable, reader-friendly writing style to provide comprehensive coverage, this book focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book's theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality. Chapter topics cover managing supply and demand, improving employee performance, increasing income, revenue and cost management, improving productivity, managing customer service, and managing quality. For individuals interested in the field of hotel management, and for hotel managers who aspire to become General Managers.

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Managing the Lodging Operation - Mill, Robert Christie
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Mill, Robert Christie:
Managing the Lodging Operation - Taschenbuch

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Managing the Lodging Operation

Using an understandable, reader-friendly writing style to provide comprehensive coverage, this book focuses on an industry-oriented description of the skills and knowledge necessary to successfully run a hotel. The various elements of the book are applicable to all operating departments in a lodging operation, though viewed from the perspective of a General Manager. Emphasis on financial responsibility is evident throughout the book's theoretical model of how to manage a hotel, research-based presentation of what General Managers actually do, and explanation of how to become profitable through the delivery of service and quality. Chapter topics cover managing supply and demand, improving employee performance, increasing income, revenue and cost management, improving productivity, managing customer service, and managing quality. For individuals interested in the field of hotel management, and for hotel managers who aspire to become General Managers.

Detailangaben zum Buch - Managing the Lodging Operation


EAN (ISBN-13): 9780131129931
ISBN (ISBN-10): 0131129937
Taschenbuch
Erscheinungsjahr: 2005
Herausgeber: Prentice Hall
336 Seiten
Gewicht: 0,653 kg
Sprache: eng/Englisch

Buch in der Datenbank seit 03.03.2007 14:18:24
Buch zuletzt gefunden am 08.10.2014 11:12:56
ISBN/EAN: 9780131129931

ISBN - alternative Schreibweisen:
0-13-112993-7, 978-0-13-112993-1


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