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Measuring Performance in Public and Nonprofit Organizations - Theodore H. Poister
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[SR: 1168825], Hardcover, [EAN: 9780787949990], Jossey-Bass, Jossey-Bass, Book, [PU: Jossey-Bass], Jossey-Bass, In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance.  Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25, 2649, Nonprofit Organizations & Charities, 2741, Small Business & Entrepreneurship, 3, Business & Money, 1000, Subjects, 283155, Books, 10767, Public Affairs & Administration, 5571275011, Public Affairs & Policy, 5571255011, Politics & Government, 3377866011, Politics & Social Sciences, 1000, Subjects, 283155, Books, 468220, Business & Finance, 491564, Accounting, 684243011, Banking, 491578, Business Communication, 684244011, Business Development, 491580, Business Ethics, 491506, Business Law, 491584, Economics, 684245011, Entrepreneurship, 491594, Finance, 491602, Human Resources, 684246011, International Business, 684247011, Investments & Securities, 684248011, Management, 491624, Marketing, 684249011, Real Estate, 684250011, Sales, 465600, New, Used & Rental Textbooks, 2349030011, Specialty Boutique, 283155, Books, 684295011, Public Affairs, 491464, Political Science, 468214, Social Sciences, 465600, New, Used & Rental Textbooks, 2349030011, Specialty Boutique, 283155, Books

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Measuring Performance in Public and Nonprofit Organizations - Theodore H. Poister
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Measuring Performance in Public and Nonprofit Organizations - neues Buch

ISBN: 9780787949990

ID: 150868671

In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance, Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. ´´Measuring Performance in Public and Nonprofit Organizations´´ shows how to identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize the data. This important resource also shows how to tailor performance measurement systems to support particular management and decision-making processes. Specific applications of performance measurement include strategic planning and management, budgeting, performance management, process improvement, and comparative benchmarking. In addition, the book identifies common methodological and managerial problemsthat often confront managers in developing such systems, and presents a number of targeted strategies for the successful implementation of measurement systems in public and nonprofit organizations. Measuring Performance in Public and Nonprofit Organizations Buch (fremdspr.) Bücher>Fremdsprachige Bücher>Englische Bücher, John Wiley & Sons Inc

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Measuring Performance in Public and Nonprofit Organizations - Theodore H. Poister
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In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review:http://charitychannel.com/publish/templates/?a=36&z=25 Theodore H. Poister, Books, Business and Finance, Industries and Professions, Nonprofit Organizations and Charities, Measuring Performance in Public and Nonprofit Organizations Books>Business and Finance>Industries and Professions>Nonprofit Organizations and Charities, Wiley

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In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http: //charitychannel.com/publish/templates/?a=36&z=25 used books,books Books, Wiley & Sons, Incorporated, John

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In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance.  Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25 Business Business eBook, Wiley

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Measuring Performance in Public and Nonprofit Organizations

In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance, Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. "Measuring Performance in Public and Nonprofit Organizations" shows how to identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize the data. This important resource also shows how to tailor performance measurement systems to support particular management and decision-making processes. Specific applications of performance measurement include strategic planning and management, budgeting, performance management, process improvement, and comparative benchmarking. In addition, the book identifies common methodological and managerial problemsthat often confront managers in developing such systems, and presents a number of targeted strategies for the successful implementation of measurement systems in public and nonprofit organizations.

Detailangaben zum Buch - Measuring Performance in Public and Nonprofit Organizations


EAN (ISBN-13): 9780787949990
ISBN (ISBN-10): 078794999X
Gebundene Ausgabe
Erscheinungsjahr: 2003
Herausgeber: John Wiley & Sons
289 Seiten
Gewicht: 0,694 kg
Sprache: eng/Englisch

Buch in der Datenbank seit 25.01.2008 04:14:36
Buch zuletzt gefunden am 14.11.2017 23:27:20
ISBN/EAN: 078794999X

ISBN - alternative Schreibweisen:
0-7879-4999-X, 978-0-7879-4999-0


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