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Amaze Your Customers! : Creative Tips on Winning and Keeping Your Customers - Daniel Zanetti
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Daniel Zanetti:
Amaze Your Customers! : Creative Tips on Winning and Keeping Your Customers - gebrauchtes Buch

ISBN: 0749445572

ID: 8912297

Competition between businesses is fierce, be they multi-national corporations or rival corner shops. Every company needs custom and must hang on it to survive. In this fascinating title, Daniel Zanetti explores the ways in which sellers and service providers can reach and win over new customers. Packed with real-life stories of good and bad customer experiences, this book illustrates how incredibly important customer satisfaction is not only for attracting new customers but also for building lasting customer relationships which will ultimately shape the reputation of the company. Advice is also given on how to differentiate a business from its competitors, so enabling managers to be clear about the businesses unique selling proposition (USP). Zanetti also asks readers important questions that will help business people formulate a 'Customer Amazement Strategy'. business,business and investing Business & Investing, Kogan Page, Limited

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Amaze Your Customers! - Zanetti
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Zanetti:
Amaze Your Customers! - neues Buch

ISBN: 9780749445577

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Discover new strategies to amaze your customersThis comprehensive and entertaining guide demonstrates the ways in which companies, both large and small, can attract and win new customers using Daniel Zanetti's Customer Amazement Strategy. Based on real-life stories of good and bad customer experiences, this book shows you just how important customer satisfaction is, not only for attracting new customers, but also for building lasting customer relationships which will ultimately shape the reputation of your company. Business Business eBook, Kogan Page

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Letzte Aktualisierung am: 09.10.2017 09:57:47 Binding: Taschenbuch, Label: Kogan Page, Publisher: Kogan Page, NumberOfItems: 1, medium: Taschenbuch, numberOfPages: 144, publicationDate: 2006-01-03, authors: Daniel Zanetti, languages: english, ISBN: 0749445572 Bücher, Daniel Zanetti

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Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers: Creative Tips on Winning and Keeping Your Customers - Zanetti, Daniel
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Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers: Creative Tips on Winning and Keeping Your Customers - Taschenbuch

2006, ISBN: 9780749445577

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Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers - Daniel Zanetti
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Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers - gebrauchtes Buch

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Details zum Buch
Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers

Competition between businesses is fierce, be they multi-national corporations or rival corner shops. Every company needs custom and must hang on it to survive. In this fascinating title Daniel Zanetti explores the ways in which sellers and service providers can reach and win over new customers. Packed with real-life stories of good and bad customer experiences, this book illustrates how incredibly important customer satisfaction is not only for attracting new customers but also for building lasting customer relationships which will ultimately shape the reputation of the company. Advice is also given on how to differentiate a business from its competitors, so enabling managers to be clear about the businesses unique selling proposition (USP). Zanetti also asks readers important questions that will help business people formulate a 'Customer Amazement Strategy'. Everyone involved in selling and providing a service will benefit from reading this book. It covers a range of industries including: hotels; salons; garages; supermarkets; health and leisure centres; insurance companies; fashion retailers; airlines; call centres and many more.

Detailangaben zum Buch - Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers


EAN (ISBN-13): 9780749445577
ISBN (ISBN-10): 0749445572
Taschenbuch
Erscheinungsjahr: 2006
Herausgeber: Kogan Page
144 Seiten
Gewicht: 0,231 kg
Sprache: eng/Englisch

Buch in der Datenbank seit 23.10.2007 20:05:49
Buch zuletzt gefunden am 22.11.2017 10:56:40
ISBN/EAN: 0749445572

ISBN - alternative Schreibweisen:
0-7494-4557-2, 978-0-7494-4557-7


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