Service Management : Strategy and Leadership in Service Business by Richard Normann - gebrauchtes Buch
ISBN: 9780471494393
In the world of industry and management producing 'intangible products' poses unique challenges. This book provides a comprehensive framework on these unique management issues and looks i… Mehr…
BetterWorldBooks.com used in stock. Versandkosten:zzgl. Versandkosten. Details... |
2001, ISBN: 9780471494393
John Wiley & Sons, Paperback, Auflage: 3Rev Ed, 256 Seiten, Publiziert: 2001-01-02T00:00:01Z, Produktgruppe: Book, Hersteller-Nr.: line drawings, tables, index, 0.42 kg, Verkaufsrang: 164… Mehr…
amazon.co.uk |
2000, ISBN: 0471494399
[EAN: 9780471494393], Neubuch, [PU: John Wiley & Sons], BUSINESS & ECONOMICS MANAGEMENT DIENSTLEISTUNGSSEKTOR SERVICEPOLITIK STRATEGIC STRATEGISCHES WIRTSCHAFT U. DIENSTLEISTUNGSUNTERNEHM… Mehr…
AbeBooks.de moluna, Greven, Germany [73551232] [Rating: 4 (von 5)] NEW BOOK. Versandkosten:Versandkostenfrei. (EUR 0.00) Details... |
2001, ISBN: 9780471494393
Wiley, 2001-01-02. Paperback. New. New. In shrink wrap. Looks like an interesting title!, Wiley, 2001-01-02, 6
Biblio.co.uk |
2001, ISBN: 9780471494393
Paperback, New book, Size: 9x6x0; New. In shrink wrap. Looks like an interesting title!, [PU: Wiley]
alibris.com |
Service Management : Strategy and Leadership in Service Business by Richard Normann - gebrauchtes Buch
ISBN: 9780471494393
In the world of industry and management producing 'intangible products' poses unique challenges. This book provides a comprehensive framework on these unique management issues and looks i… Mehr…
2001, ISBN: 9780471494393
John Wiley & Sons, Paperback, Auflage: 3Rev Ed, 256 Seiten, Publiziert: 2001-01-02T00:00:01Z, Produktgruppe: Book, Hersteller-Nr.: line drawings, tables, index, 0.42 kg, Verkaufsrang: 164… Mehr…
2000
ISBN: 0471494399
[EAN: 9780471494393], Neubuch, [PU: John Wiley & Sons], BUSINESS & ECONOMICS MANAGEMENT DIENSTLEISTUNGSSEKTOR SERVICEPOLITIK STRATEGIC STRATEGISCHES WIRTSCHAFT U. DIENSTLEISTUNGSUNTERNEHM… Mehr…
2001, ISBN: 9780471494393
Wiley, 2001-01-02. Paperback. New. New. In shrink wrap. Looks like an interesting title!, Wiley, 2001-01-02, 6
2001, ISBN: 9780471494393
Paperback, New book, Size: 9x6x0; New. In shrink wrap. Looks like an interesting title!, [PU: Wiley]
Bibliographische Daten des bestpassenden Buches
Autor: | |
Titel: | |
ISBN-Nummer: |
Detailangaben zum Buch - Service Management 3e: Strategy and Leadership in Service Business
EAN (ISBN-13): 9780471494393
ISBN (ISBN-10): 0471494399
Gebundene Ausgabe
Taschenbuch
Erscheinungsjahr: 2001
Herausgeber: John Wiley & Sons
256 Seiten
Gewicht: 0,408 kg
Sprache: eng/Englisch
Buch in der Datenbank seit 2007-03-01T17:56:02+01:00 (Berlin)
Detailseite zuletzt geändert am 2023-09-20T23:53:10+02:00 (Berlin)
ISBN/EAN: 9780471494393
ISBN - alternative Schreibweisen:
0-471-49439-9, 978-0-471-49439-3
Alternative Schreibweisen und verwandte Suchbegriffe:
Autor des Buches: normann, richard, norman rich
Titel des Buches: service, strategy and management, business management, leadership
Daten vom Verlag:
Autor/in: Richard Normann
Titel: Service Management - Strategy and Leadership in Service Business
Verlag: John Wiley & Sons
234 Seiten
Erscheinungsjahr: 2000-10-13
Gewicht: 0,410 kg
Sprache: Englisch
48,90 € (DE)
No longer receiving updates
152mm x 228mm x 18mm
BC; Hardcover, Softcover / Wirtschaft/Management; Strategisches Management; Business & Management; Dienstleistungssektor; Management; Servicepolitik; Strategic Management; Strategisches Management; Wirtschaft u. Management; Strategisches Management
The Myth and Reality of a Service Society. The New Economic Equation. Service Management Systems. Dynamic Diagnosis: Virtuous Circles and Vicious Circles. The Service Concept. Why Strategic Human Resource Development? Getting People to Grow. The Client as Customer-the Client as Coproducer. Technology, Tools and Setting. Image. The Art and Science of Pricing. Creating, Reproducing and Refining Business Ideas. Diversification and Internationalization. Quality. Culture and Dominating Ideas as Management Tools. Change and Leadership. References. Index.Weitere, andere Bücher, die diesem Buch sehr ähnlich sein könnten:
Neuestes ähnliches Buch:
9780073403359 Service Management: Operations, Strategy, Information Technology (Fitzsimmons)
- 9780073403359 Service Management: Operations, Strategy, Information Technology (Fitzsimmons)
- 9780471904038 Service Management: Strategy and Leadership in the Service Business (Richard Normann)
- 9780072959581 MP Service Management with Student CD with Service Model CD (Fitzsimmons, James A. Fitzsimmons, Mona J.)
- Service management. Operations, Strategy and Information Technology. (Fitzsimmons, James and Mona Fitzsimmons)
< zum Archiv...