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Virtual Reference Training
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Virtual Reference Training - neues Buch

ISBN: 9780838908761

ID: 17933220

Even the best reference librarian can falter when suddenly thrust into cyberspace without the proper tools and training. As online library reference services become common practice, there's a critical need to develop core competencies unique to the virtual world - from conducting chats to multitasking. What does it take to be successful at the virtual reference desk? Washington State has. Even the best reference librarian can falter when suddenly thrust into cyberspace without the proper tools and training. As online library reference services become common practice, there's a critical need to develop core competencies unique to the virtual world - from conducting chats to multitasking. What does it take to be successful at the virtual reference desk? Washington State has committed to training its librarians to provide answers "any time, anywhere." Now this proven learner-centered approach is available to libraries large and small, as they confront issues relating to offering virtual reference or improving existing services. In a training program that promises to make any library staff member - regardless of education or experience - comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail. 14 core competencies designed to foster consistent service; Hands-on activities and exercises - online, face-to-face, collaborative and solo; Learning activities that take the end-users perspective; Tools for developing a curriculum; Nine appendixes include assessment tools, policies, and procedures, plus fun learning activities like virtual field trips and "secret patron" scenarios designed to assimilate the learning. The software-neutral guide means the training works on any platform. From practical nuts-and-bolts considerations to actual feedback from learners who have used this program, Virtual Reference Training provides the guidance for developing a program that will help all librarians develop confidence and finesse at the virtual desk. Books, Reference~~Library & Information Sciences~~Library & Information Services, Virtual Reference Training~~Book~~9780838908761~~Buff Hirko, Mary Bucher Ross, , , , , , , , , ,, [PU: American Library Association]

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Virtual Reference Training: The Complete Guide to Providing Anytime, Anywhere Answers - Buff Hirko; Mary Bucher Ross
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Buff Hirko; Mary Bucher Ross:

Virtual Reference Training: The Complete Guide to Providing Anytime, Anywhere Answers - gebrauchtes Buch

ISBN: 0838908764

ID: 6901756

Even the best reference librarian can falter when suddenly thrust into cyberspace without the proper tools and training. As online library reference services become commonpractice, there s a critical need to develop core competencies unique to the virtual world from conducting chats to multitasking. What does it take to be successful at the virtual reference desk? Washington State has committed to training its librarians to provide answers "anytime, anywhere." Now this proven, learner-centered approach is available to libraries large and small, as they confront issues relating to offering virtual reference or improving existing services.In a training program that promises to make any library staff member regardless of education or experience comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail: * 14 core competencies designed to foster consistent service * Hands-on activities and exercises online, face-to-face,collaborative and solo * Learning activities that take the end-users' perspective * Tools for developing a curriculumNine appendixes include assessment tools, policies, and procedures, plus funlearning activities like virtual field trips and "secret patron" scenarios designedto assimilate the learning. The software-neutral guide means the trainingworks on any platform. From practical nuts-and-bolts considerations to actualfeedback from learners who have used this program, Virtual computers and technology,education,education and reference,humanities,library and information science,politics and social sciences,schools and teaching,social sciences,textbooks Education, Amer Library Assn Editions

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Virtual Reference Training - Buff Hirko
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Buff Hirko:
Virtual Reference Training - Taschenbuch

ISBN: 9780838908761

Paperback, [PU: American Library Association], In a training program that promises to make any library staff member - regardless of education or experience - comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail. 14 core competencies designed to foster consistent service., Library & Information Services

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Virtual Reference Training: The Complete Guide to Providing Anytime, Anywhere Answers - Buff Hirko, Mary Bucher Ross
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Buff Hirko, Mary Bucher Ross:
Virtual Reference Training: The Complete Guide to Providing Anytime, Anywhere Answers - gebrauchtes Buch

ISBN: 9780838908761

ID: 390249326

Amer Library Assn Editions. Used - Good. Shows some signs of wear, and may have some markings on the inside., Amer Library Assn Editions

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Virtual Reference Training - Buff Hirko; Mary Bucher Ross
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Virtual Reference Training - Taschenbuch

2004, ISBN: 9780838908761

ID: 6755852

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Details zum Buch
Virtual Reference Training: The Complete Guide to Providing Anytime, Anywhere Answers
Autor:

Hirko, Buff; Ross, Mary Bucher

Titel:

Virtual Reference Training: The Complete Guide to Providing Anytime, Anywhere Answers

ISBN-Nummer:

9780838908761

In a training program that promises to make any library staff member--regardless of education or experience--comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail: - 14 core competencies designed to foster consistent service - Hands-on activities and exercises--online, face-to-face, collaborative and solo - Learning activities that take the end-users' perspective - Tools for developing a curriculum

Detailangaben zum Buch - Virtual Reference Training: The Complete Guide to Providing Anytime, Anywhere Answers


EAN (ISBN-13): 9780838908761
ISBN (ISBN-10): 0838908764
Taschenbuch
Erscheinungsjahr: 2004
Herausgeber: AMER LIBRARY ASSN
168 Seiten
Gewicht: 0,399 kg
Sprache: eng/Englisch

Buch in der Datenbank seit 16.06.2007 14:28:04
Buch zuletzt gefunden am 29.09.2016 12:39:56
ISBN/EAN: 9780838908761

ISBN - alternative Schreibweisen:
0-8389-0876-4, 978-0-8389-0876-1

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