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Conflict in Construction - Jeffery Whitfield
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Conflict in Construction - neues Buch

ISBN: 9781118298688

ID: 9781118298688

InhaltsangabePreface vii1 Conflicts in Construction 11.1 Recent history 21.2 Understanding conflict 31.3 Addressing conflict 31.4 Positive aspects of a conflict 41.5 The real causes of conflict 62 Why Do We Need to Manage Conflict 112.1 Functional conflict 122.2 Dysfunctional conflict 123 Causes of Conflict 193.1 A conflict of ideas 193.2 A conflict of beliefs 223.3 A conflict of interests 243.4 The Fertile Ground Theory 253.5 Internal conflict 293.6 Internal conflict in construction 343.7 Other factors 384 Dishonesty and Self Deception 414.1 Plain dishonesty 414.2 Self delusion 434.3 Cognitive Dissonance 444.4 Confirmative Bias 455 Interpersonal Relationships 495.1 Anthropological factors 505.2 Sociological factors 525.3 Physiological factors 545.4 Psychological factors 545.5 Prejudice 575.6 Personality types 575.7 The urge to conflict 626 Anatomy of a Construction Project 636.1 Overview of the project and the parties 636.2 The pre-contract period 656.3 The contract period 676.4 The dispute period 696.5 Summary and analysis of the dispute 717 Twelve Steps for Reducing Conflict 737.1 Step 1: Communicate with precision 737.2 Step 2: Listen and consider attentively 757.3 Step 3: Think before speaking 767.4 Step 4: Take time to build relationships 787.5 Step 5: Be honest in your dealings with others 797.6 Step 6: Do not dispute trivial matters 807.7 Step 7: Look for common ground 807.8 Step 8: Recognise and avoid prejudice 817.9 Step 9: Express your understanding 827.10 Step 10: Control your emotions 837.11 Step 11: Apologise gracefully if you are wrong 847.12 Step 12: Accept apologies gracefully if others are in the wrong 868 Reducing Conflict 878.1 People, people, people 878.2 Interpersonal techniques 888.3 Perceptions and personalities 898.4 Tactical behaviour 958.5 Summary 979 Managing Conflict 999.1 Simple resolution techniques 999.2 Control of conflict 1029.3 Conflict prevention 1039.4 Prevent conflict from spreading 1059.5 Call the professionals 1069.6 Summary 10710 Informal Dispute Resolution 10910.1 Negotiation 10910.2 Alternative Dispute Resolution (ADR) 11911 Formal Dispute Resolution 12311.1 General principles of dispute management 12311.2 Arbitration and Litigation 12511.3 Arbitrationexplained 12511.4 Litigation explained 12812 Conflict in Changing and Challenging Markets 13312.1 Will people change 13312.2 Will contracts change 13512.3 Does Europe have anything better to offer 13712.4 Conflict in changing market conditions 13812.5 More conflict or less conflict & ndash you decide! 138Index 139 Conflict in Construction: InhaltsangabePreface vii1 Conflicts in Construction 11.1 Recent history 21.2 Understanding conflict 31.3 Addressing conflict 31.4 Positive aspects of a conflict 41.5 The real causes of conflict 62 Why Do We Need to Manage Conflict 112.1 Functional conflict 122.2 Dysfunctional conflict 123 Causes of Conflict 193.1 A conflict of ideas 193.2 A conflict of beliefs 223.3 A conflict of interests 243.4 The Fertile Ground Theory 253.5 Internal conflict 293.6 Internal conflict in construction 343.7 Other factors 384 Dishonesty and Self Deception 414.1 Plain dishonesty 414.2 Self delusion 434.3 Cognitive Dissonance 444.4 Confirmative Bias 455 Interpersonal Relationships 495.1 Anthropological factors 505.2 Sociological factors 525.3 Physiological factors 545.4 Psychological factors 545.5 Prejudice 575.6 Personality types 575.7 The urge to conflict 626 Anatomy of a Construction Project 636.1 Overview of the project and the parties 636.2 The pre-contract period 656.3 The contract period 676.4 The dispute period 696.5 Summary and analysis of the dispute 717 Twelve Steps for Reducing Conflict 737.1 Step 1: Communicate with precision 737.2 Step 2: Listen and consider attentively 757.3 Step 3: Think before speaking 767.4 Step 4: Take time to build relationships 787.5 Step 5: Be honest in your dealings with others 797.6 Step 6: Do not dispute trivial matters 807.7 Step 7: Look for common ground 807.8 Step 8: Recognise and avoid prejudice 817.9 Step 9: Express your understanding 827.10 Step 10: Control your emotions 837.11 Step 11: Apologise gracefully if you are wrong 847.12 Step 12: Accept apologies gracefully if others are in the wrong 868 Reducing Conflict 878.1 People, people, people 878.2 Interpersonal techniques 888.3 Perceptions and personalities 898.4 Tactical behaviour 958.5 Summary 979 Managing Conflict 999.1 Simple resolution techniques 999.2 Control of conflict 1029.3 Conflict prevention 1039.4 Prevent conflict from spreading 1059.5 Call the professionals 1069.6 Summary 10710 Informal Dispute Resolution 10910.1 Negotiation 10910.2 Alternative Dispute Resolution (ADR) 11911 Formal Dispute Resolution 12311.1 General principles of dispute management 12311.2 Arbitration and Litigation 12511.3 Arbitrationexplained 12511.4 Litigation explained 12812 Conflict in Changing and Challenging Markets 13312.1 Will people change 13312.2 Will contracts change 13512.3 Does Europe have anything better to offer 13712.4 Conflict in changing market conditions 13812.5 More conflict or less conflict & ndash you decide! 138Index 139 Baubetrieb Bauingenieur- u. Bauwesen Baurecht Bauwesen Civil Engineering & Construction Construction Management Construction law, John Wiley & Sons

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Conflict in Construction - Jeffery Whitfield
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Conflict in Construction - neues Buch

ISBN: 9781118298688

ID: 9781118298688

InhaltsangabePreface vii1 Conflicts in Construction 11.1 Recent history 21.2 Understanding conflict 31.3 Addressing conflict 31.4 Positive aspects of a conflict 41.5 The real causes of conflict 62 Why Do We Need to Manage Conflict 112.1 Functional conflict 122.2 Dysfunctional conflict 123 Causes of Conflict 193.1 A conflict of ideas 193.2 A conflict of beliefs 223.3 A conflict of interests 243.4 The Fertile Ground Theory 253.5 Internal conflict 293.6 Internal conflict in construction 343.7 Other factors 384 Dishonesty and Self Deception 414.1 Plain dishonesty 414.2 Self delusion 434.3 Cognitive Dissonance 444.4 Confirmative Bias 455 Interpersonal Relationships 495.1 Anthropological factors 505.2 Sociological factors 525.3 Physiological factors 545.4 Psychological factors 545.5 Prejudice 575.6 Personality types 575.7 The urge to conflict 626 Anatomy of a Construction Project 636.1 Overview of the project and the parties 636.2 The pre-contract period 656.3 The contract period 676.4 The dispute period 696.5 Summary and analysis of the dispute 717 Twelve Steps for Reducing Conflict 737.1 Step 1: Communicate with precision 737.2 Step 2: Listen and consider attentively 757.3 Step 3: Think before speaking 767.4 Step 4: Take time to build relationships 787.5 Step 5: Be honest in your dealings with others 797.6 Step 6: Do not dispute trivial matters 807.7 Step 7: Look for common ground 807.8 Step 8: Recognise and avoid prejudice 817.9 Step 9: Express your understanding 827.10 Step 10: Control your emotions 837.11 Step 11: Apologise gracefully if you are wrong 847.12 Step 12: Accept apologies gracefully if others are in the wrong 868 Reducing Conflict 878.1 People, people, people 878.2 Interpersonal techniques 888.3 Perceptions and personalities 898.4 Tactical behaviour 958.5 Summary 979 Managing Conflict 999.1 Simple resolution techniques 999.2 Control of conflict 1029.3 Conflict prevention 1039.4 Prevent conflict from spreading 1059.5 Call the professionals 1069.6 Summary 10710 Informal Dispute Resolution 10910.1 Negotiation 10910.2 Alternative Dispute Resolution (ADR) 11911 Formal Dispute Resolution 12311.1 General principles of dispute management 12311.2 Arbitration and Litigation 12511.3 Arbitrationexplained 12511.4 Litigation explained 12812 Conflict in Changing and Challenging Markets 13312.1 Will people change 13312.2 Will contracts change 13512.3 Does Europe have anything better to offer 13712.4 Conflict in changing market conditions 13812.5 More conflict or less conflict & ndash you decide! 138Index 139 Conflict in Construction: InhaltsangabePreface vii1 Conflicts in Construction 11.1 Recent history 21.2 Understanding conflict 31.3 Addressing conflict 31.4 Positive aspects of a conflict 41.5 The real causes of conflict 62 Why Do We Need to Manage Conflict 112.1 Functional conflict 122.2 Dysfunctional conflict 123 Causes of Conflict 193.1 A conflict of ideas 193.2 A conflict of beliefs 223.3 A conflict of interests 243.4 The Fertile Ground Theory 253.5 Internal conflict 293.6 Internal conflict in construction 343.7 Other factors 384 Dishonesty and Self Deception 414.1 Plain dishonesty 414.2 Self delusion 434.3 Cognitive Dissonance 444.4 Confirmative Bias 455 Interpersonal Relationships 495.1 Anthropological factors 505.2 Sociological factors 525.3 Physiological factors 545.4 Psychological factors 545.5 Prejudice 575.6 Personality types 575.7 The urge to conflict 626 Anatomy of a Construction Project 636.1 Overview of the project and the parties 636.2 The pre-contract period 656.3 The contract period 676.4 The dispute period 696.5 Summary and analysis of the dispute 717 Twelve Steps for Reducing Conflict 737.1 Step 1: Communicate with precision 737.2 Step 2: Listen and consider attentively 757.3 Step 3: Think before speaking 767.4 Step 4: Take time to build relationships 787.5 Step 5: Be honest in your dealings with others 797.6 Step 6: Do not dispute trivial matters 807.7 Step 7: Look for common ground 807.8 Step 8: Recognise and avoid prejudice 817.9 Step 9: Express your understanding 827.10 Step 10: Control your emotions 837.11 Step 11: Apologise gracefully if you are wrong 847.12 Step 12: Accept apologies gracefully if others are in the wrong 868 Reducing Conflict 878.1 People, people, people 878.2 Interpersonal techniques 888.3 Perceptions and personalities 898.4 Tactical behaviour 958.5 Summary 979 Managing Conflict 999.1 Simple resolution techniques 999.2 Control of conflict 1029.3 Conflict prevention 1039.4 Prevent conflict from spreading 1059.5 Call the professionals 1069.6 Summary 10710 Informal Dispute Resolution 10910.1 Negotiation 10910.2 Alternative Dispute Resolution (ADR) 11911 Formal Dispute Resolution 12311.1 General principles of dispute management 12311.2 Arbitration and Litigation 12511.3 Arbitrationexplained 12511.4 Litigation explained 12812 Conflict in Changing and Challenging Markets 13312.1 Will people change 13312.2 Will contracts change 13512.3 Does Europe have anything better to offer 13712.4 Conflict in changing market conditions 13812.5 More conflict or less conflict & ndash you decide! 138Index 139 Baubetrieb Bauingenieur- u. Bauwesen Civil Engineering & Construction Baurecht Bauwesen Construction Management Construction law, John Wiley & Sons

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Conflict in Construction - Jeffery Whitfield
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Jeffery Whitfield:
Conflict in Construction - neues Buch

ISBN: 9781118298688

ID: 9781118298688

InhaltsangabePreface vii1 Conflicts in Construction 11.1 Recent history 21.2 Understanding conflict 31.3 Addressing conflict 31.4 Positive aspects of a conflict 41.5 The real causes of conflict 62 Why Do We Need to Manage Conflict 112.1 Functional conflict 122.2 Dysfunctional conflict 123 Causes of Conflict 193.1 A conflict of ideas 193.2 A conflict of beliefs 223.3 A conflict of interests 243.4 The Fertile Ground Theory 253.5 Internal conflict 293.6 Internal conflict in construction 343.7 Other factors 384 Dishonesty and Self Deception 414.1 Plain dishonesty 414.2 Self delusion 434.3 Cognitive Dissonance 444.4 Confirmative Bias 455 Interpersonal Relationships 495.1 Anthropological factors 505.2 Sociological factors 525.3 Physiological factors 545.4 Psychological factors 545.5 Prejudice 575.6 Personality types 575.7 The urge to conflict 626 Anatomy of a Construction Project 636.1 Overview of the project and the parties 636.2 The pre-contract period 656.3 The contract period 676.4 The dispute period 696.5 Summary and analysis of the dispute 717 Twelve Steps for Reducing Conflict 737.1 Step 1: Communicate with precision 737.2 Step 2: Listen and consider attentively 757.3 Step 3: Think before speaking 767.4 Step 4: Take time to build relationships 787.5 Step 5: Be honest in your dealings with others 797.6 Step 6: Do not dispute trivial matters 807.7 Step 7: Look for common ground 807.8 Step 8: Recognise and avoid prejudice 817.9 Step 9: Express your understanding 827.10 Step 10: Control your emotions 837.11 Step 11: Apologise gracefully if you are wrong 847.12 Step 12: Accept apologies gracefully if others are in the wrong 868 Reducing Conflict 878.1 People, people, people 878.2 Interpersonal techniques 888.3 Perceptions and personalities 898.4 Tactical behaviour 958.5 Summary 979 Managing Conflict 999.1 Simple resolution techniques 999.2 Control of conflict 1029.3 Conflict prevention 1039.4 Prevent conflict from spreading 1059.5 Call the professionals 1069.6 Summary 10710 Informal Dispute Resolution 10910.1 Negotiation 10910.2 Alternative Dispute Resolution (ADR) 11911 Formal Dispute Resolution 12311.1 General principles of dispute management 12311.2 Arbitration and Litigation 12511.3 Arbitrationexplained 12511.4 Litigation explained 12812 Conflict in Changing and Challenging Markets 13312.1 Will people change 13312.2 Will contracts change 13512.3 Does Europe have anything better to offer 13712.4 Conflict in changing market conditions 13812.5 More conflict or less conflict &ndash you decide! 138Index 139 Conflict in Construction: InhaltsangabePreface vii1 Conflicts in Construction 11.1 Recent history 21.2 Understanding conflict 31.3 Addressing conflict 31.4 Positive aspects of a conflict 41.5 The real causes of conflict 62 Why Do We Need to Manage Conflict 112.1 Functional conflict 122.2 Dysfunctional conflict 123 Causes of Conflict 193.1 A conflict of ideas 193.2 A conflict of beliefs 223.3 A conflict of interests 243.4 The Fertile Ground Theory 253.5 Internal conflict 293.6 Internal conflict in construction 343.7 Other factors 384 Dishonesty and Self Deception 414.1 Plain dishonesty 414.2 Self delusion 434.3 Cognitive Dissonance 444.4 Confirmative Bias 455 Interpersonal Relationships 495.1 Anthropological factors 505.2 Sociological factors 525.3 Physiological factors 545.4 Psychological factors 545.5 Prejudice 575.6 Personality types 575.7 The urge to conflict 626 Anatomy of a Construction Project 636.1 Overview of the project and the parties 636.2 The pre-contract period 656.3 The contract period 676.4 The dispute period 696.5 Summary and analysis of the dispute 717 Twelve Steps for Reducing Conflict 737.1 Step 1: Communicate with precision 737.2 Step 2: Listen and consider attentively 757.3 Step 3: Think before speaking 767.4 Step 4: Take time to build relationships 787.5 Step 5: Be honest in your dealings with others 797.6 Step 6: Do not dispute trivial matters 807.7 Step 7: Look for common ground 807.8 Step 8: Recognise and avoid prejudice 817.9 Step 9: Express your understanding 827.10 Step 10: Control your emotions 837.11 Step 11: Apologise gracefully if you are wrong 847.12 Step 12: Accept apologies gracefully if others are in the wrong 868 Reducing Conflict 878.1 People, people, people 878.2 Interpersonal techniques 888.3 Perceptions and personalities 898.4 Tactical behaviour 958.5 Summary 979 Managing Conflict 999.1 Simple resolution techniques 999.2 Control of conflict 1029.3 Conflict prevention 1039.4 Prevent conflict from spreading 1059.5 Call the professionals 1069.6 Summary 10710 Informal Dispute Resolution 10910.1 Negotiation 10910.2 Alternative Dispute Resolution (ADR) 11911 Formal Dispute Resolution 12311.1 General principles of dispute management 12311.2 Arbitration and Litigation 12511.3 Arbitrationexplained 12511.4 Litigation explained 12812 Conflict in Changing and Challenging Markets 13312.1 Will people change 13312.2 Will contracts change 13512.3 Does Europe have anything better to offer 13712.4 Conflict in changing market conditions 13812.5 More conflict or less conflict &ndash you decide! 138Index 139 Baubetrieb Bauingenieur- u. Bauwesen Civil Engineering & Construction Baurecht Bauwesen Construction Management Construction law, John Wiley & Sons

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Conflict in Construction - Whitfield, Jeffery
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Whitfield, Jeffery:
Conflict in Construction - neues Buch

2012, ISBN: 1118298683

ID: 9781118298688

In englischer Sprache. Verlag: John Wiley & Sons, Preface vii 1 Conflicts in Construction 1 1.1 Recent history 2 1.2 Understanding conflict 3 1.3 Addressing conflict 3 1.4 Positive aspects of a conflict 4 1.5 The real causes of conflict 6 2 Why Do We Need to Manage Conflict? 11 2.1 Functional conflict 12 2.2 Dysfunctional conflict 12 3 Causes of Conflict 19 3.1 A conflict of ideas 19 3.2 A conflict of beliefs 22 3.3 A conflict of interests 24 3.4 The Fertile Ground Theory 25 3.5 Internal conflict 29 3.6 Internal conflict in construction 34 3.7 Other factors 38 4 Dishonesty and Self Deception 41 4.1 Plain dishonesty 41 4.2 Self delusion 43 4.3 Cognitive Dissonance 44 4.4 Confirmative Bias 45 5 Interpersonal Relationships 49 5.1 Anthropological factors 50 5.2 Sociological factors 52 5.3 Physiological factors 54 5.4 Psychological factors 54 5.5 Prejudice 57 5.6 Personality types 57 5.7 The urge to conflict 62 6 Anatomy of a Construction Project 63 6.1 Overview of the project and the parties 63 6.2 The pre-contract period 65 6.3 The contract period 67 6.4 The dispute period 69 6.5 Summary and analysis of the dispute 71 7 Twelve Steps for Reducing Conflict 73 7.1 Step 1: Communicate with precision 73 7.2 Step 2: Listen and consider attentively 75 7.3 Step 3: Think before speaking 76 7.4 Step 4: Take time to build relationships 78 7.5 Step 5: Be honest in your dealings with others 79 7.6 Step 6: Do not dispute trivial matters 80 7.7 Step 7: Look for common ground 80 7.8 Step 8: Recognise and avoid prejudice 81 7.9 Step 9: Express your understanding 82 7.10 Step 10: Control your emotions 83 7.11 Step 11: Apologise gracefully if you are wrong 84 7.12 Step 12: Accept apologies gracefully if others are in thewrong 86 8 Reducing Conflict 87 8.1 People, people, people 87 8.2 Interpersonal techniques 88 8.3 Perceptions and personalities 89 8.4 Tactical behaviour 95 8.5 Summary 97 9 Managing Conflict 99 9.1 Simple resolution techniques 99 9.2 Control of conflict 102 9.3 Conflict prevention 103 9.4 Prevent conflict from spreading 105 9.5 Call the professionals 106 9.6 Summary 107 10 Informal Dispute Resolution 109 10.1 Negotiation 109 10.2 Alternative Dispute Resolution (ADR) 119 11 Formal Dispute Resolution 123 11.1 General principles of dispute management 123 11.2 Arbitration and Litigation 125 11.3 Arbitration explained 125 11.4 Litigation explained 128 12 Conflict in Changing and Challenging Markets 133 12.1 Will people change? 133 12.2 Will contracts change? 135 12.3 Does Europe have anything better to offer? 137 12.4 Conflict in changing market conditions 138 12.5 More conflict or less conflict - you decide! 138 Index 139, PC-PDF, 152 Seiten, 152 Seiten, 1., Auflage, [GR: 9685 - Nonbooks, PBS / Technik/Bautechnik, Umwelttechnik], [SW: - Technologie, Ingenieurswissenschaft, Landwirtschaft ], [Ausgabe: 1][PU:John Wiley & Sons]

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Conflict In Construction - Wiley
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Conflict In Construction - neues Buch

2012, ISBN: 9781118298688

ID: 16482260

Construction projects are beset with disputes. In 1960 around 250 writs were issued relating to construction disputes. Within 30 years this number increased five-fold, and in the 20 years since then the number of disputes has not fallen. Some disputes are significant, others are quite minor, but most could probably be avoided. Disputes originate in disagreements or conflict between individuals. Construction projects are beset with disputes. In 1960 around 250 writs were issued relating to construction disputes. Within 30 years this number increased five-fold, and in the 20 years since then the number of disputes has not fallen. Some disputes are significant, others are quite minor, but most could probably be avoided. Disputes originate in disagreements or conflict between individuals, which if addressed early, can prevent escalation into situations that are difficult, expensive and time consuming to resolve. Conflicts in Construction deals with all types of conflict but concentrates on the conflicts that lead to disputes in construction projects. The book shows the reader how to avoid, manage and resolve conflicts before they become serious disputes. The first edition of Conflicts in Construction was read widely and saved many individuals and companies from falling into intractable disputes. The second edition, fully updated, forms the base content for the Hill/ Knowles seminar series on conflicts, delivered around the globe by the author, and will be an important read for everyone employed in the construction industry. eBooks, Technology, Engineering, Agriculture~~Civil Engineering, Surveying & Building~~Building Construction & Materials, Conflict In Construction~~EBook~~9781118298688~~Jeffery Whitfield, , Conflict In Construction, Jeffery Whitfield, 9781118298688, Wiley, 07/06/2012, , , , Wiley

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Conflict in Construction
Autor:

Whitfield, Jeffery

Titel:

Conflict in Construction

ISBN-Nummer:

1118298683

Detailangaben zum Buch - Conflict in Construction


EAN (ISBN-13): 9781118298688
ISBN (ISBN-10): 1118298683
Erscheinungsjahr: 2012
Herausgeber: Wiley, J
152 Seiten
Sprache: eng/Englisch

Buch in der Datenbank seit 03.02.2012 11:13:59
Buch zuletzt gefunden am 16.12.2015 14:02:29
ISBN/EAN: 1118298683

ISBN - alternative Schreibweisen:
1-118-29868-3, 978-1-118-29868-8

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