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Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision - Nancy Summers
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Nancy Summers:

Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision - neues Buch

ISBN: 9780470527948

An essential guide for those charged with supervision of nonclinical staffin programs, agencies, and units within social service organizations"As someone who has worked in social service agencies, consulted with hundreds of them, and who teaches social service professionals, Ms. Summers knows the issues faced by agencies firsthand. From this experience she has compiled a thoughtful and well-organized text that identifies the principles of effective supervision."—Samuel Knapp, EdD Director of Professional Affairs, Pennsylvania Psychological AssociationFrom the ForewordThe care of patients and clients of social service agencies is increasingly being performed by paraprofessionals or professionals with little experience. While there are many books written about giving quality clinical supervision, there is very little on supervising the least experienced frontline nonclinical and clinical staff to teach and promote positive and effective interaction with clients, and provide staff support and training that elevates quality care, improves job satisfaction, and minimizes staff turnover.Based on author Nancy Summers' many years of working with troubled social service agencies, Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision fills this need and offers numerous ideas for securing the best care for those served by social service agencies.Common problems faced by agencies are examined with regard to employee behavior and wellness, including staff teamwork, how to build healthy staff/client relationships, and the identification and prevention of routine disrespect of clients and their needs. Diagnostic techniques are presented for identifying these problems, as well as remedies and prevention programs that can be put in place without great expense.Filled with interviews and numerous case examples, Managing Social Service Staff for Excellence offers a step-by-step process Textbooks New Books ~~ Business & Economics~~ Human Resources & Personnel Management Managing-Social-Service-Staff-for-Excellence~~Nancy-Summers Wiley * Offers the tools and information professionals need to help improve the quality of care delivered by frontline, non-clinical staff to agency clients. * It includes diagnostic techniques for administrators and supervisors to use in pinpointing staff problems.

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Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision - Summers, Nancy
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2010, ISBN: 0470527943, Lieferbar binnen 4-6 Wochen Versandkosten:Versandkostenfrei innerhalb der BRD

ID: 9780470527948

Internationaler Buchtitel. In englischer Sprache. Verlag: John Wiley & Sons, 220 Seiten, L=277mm, B=211mm, H=18mm, Gew.=567gr, [GR: 27460 - TB/Sozialarbeit], [SW: - Sociology], Kartoniert/Broschiert, Klappentext: * Offers the tools and information professionals need to help improve the quality of care delivered by frontline, non-clinical staff to agency clients. * It includes diagnostic techniques for administrators and supervisors to use in pinpointing staff problems. * Offers the tools and information professionals need to help improve the quality of care delivered by frontline, non-clinical staff to agency clients. * It includes diagnostic techniques for administrators and supervisors to use in pinpointing staff problems.

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Managing Social Service Staff for Excellence Five Keys to Exceptional Supervision - Nancy Summers
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Managing Social Service Staff for Excellence Five Keys to Exceptional Supervision - neues Buch

ISBN: 0470527943

ID: 0470527943

Managing Social Service Staff for Excellence Five Keys to Exceptional Supervision Author :Nancy Summers 9780470527948 0470527943, [PU: Wiley]

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Managing Social Service Staff for Excellence Five Keys to Exceptional Supervision - Nancy Summers
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Managing Social Service Staff for Excellence Five Keys to Exceptional Supervision - neues Buch

ISBN: 9780470527948

ID: 443287576

NA Little, Diagnostic, Success, Social Science, John Wiley &amp amp Sons

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Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision
Autor:

Summers, Nancy

Titel:

Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision

ISBN-Nummer:

0470527943

* Offers the tools and information professionals need to help improve the quality of care delivered by frontline, non-clinical staff to agency clients. * It includes diagnostic techniques for administrators and supervisors to use in pinpointing staff problems.

Detailangaben zum Buch - Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision


EAN (ISBN-13): 9780470527948
ISBN (ISBN-10): 0470527943
Taschenbuch
Erscheinungsjahr: 2010
Herausgeber: John Wiley & Sons
220 Seiten
Gewicht: 0,567 kg
Sprache: eng/Englisch

Buch in der Datenbank seit 15.11.2012 11:44:51
Buch zuletzt gefunden am 18.12.2015 15:59:43
ISBN/EAN: 0470527943

ISBN - alternative Schreibweisen:
0-470-52794-3, 978-0-470-52794-8

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